Odile Sempers
Head baker and co-owner
Runs the Mill Street oven and decides the week's new bake.
Bread at 4 AM, coffee by 7, three cafés
Kiln & Crumb bakes in one kitchen on Mill Street before sunrise, then carries the trays by bike to our cafés at Dockside and Parkside. Order ahead and your cup is waiting on the shelf.
Dockside opens at 6:30 AMA takeaway window for the early shift
Baked the same morningNothing is held over to the next day
Quiet hours at Mill StreetWeekday afternoons, laptops welcome
Coffee, the morning bake and bread for the town
Everything is baked at Mill Street, so the counter looks much the same in all three cafés.
| Service | What it covers | Who it suits |
|---|---|---|
| Order ahead | Order from your phone, choose a pickup time, and skip the queue at the counter. | Commuters and school runs |
| The morning bake | Croissants, buns and loaves out of the oven from 6:00 AM, while they last. | Early risers |
| Quiet hours | From 2:00 PM on weekdays at Mill Street, music down and plugs at every bench. | Laptops and long reads |
| Office platters | Pastries, sandwiches and flasks of coffee for meetings of ten or more. | Teams and workshops |
| Wholesale bread | Loaves and rolls delivered by bike to local kitchens before 7:00 AM. | Cafés, delis and grocers |
| Gift cards | Any amount from $10, good at all three cafés. | Presents and thank-yous |
On the counter most days
A few regulars. The bakers add one new thing each week.
- Flat white
- Filter of the week
- Oat latte
- Pot of loose-leaf tea
- Butter croissant
- Cardamom bun
- Sourdough loaf
- Seeded rye
- Morning bun
- Cheese scone
- Lunch sandwiches
- Iced coffee
How ordering ahead works
Most mornings the queue is longest between 7:30 and 9:00. Ordering ahead lets you walk straight to the shelf.
- Choose a caféMill Street, Dockside or Parkside. The menu is the same at all three.
- Pick a pickup timeTimes fill in 15-minute steps. A busy slot shows as full.
- Pay and add a notePay when you order. Mention an allergy or an extra hot milk in the note.
- Collect from the shelfWe text you when it is ready. Your name is on the cup and the bag.
Ordering, platters and wholesale
A general guide. Your order confirmation shows the terms for your own order.
| What | When to order | Details |
|---|---|---|
| Order ahead | Up to a day before | Ready in 10 to 15 minutes |
| Office platters | 24 hours' notice | From 10 people, from $9 a head |
| Wholesale bread | By 2:00 PM the day before | Delivered before 7:00 AM |
| Gift cards | Any time | From $10, all three cafés |
| Cancellations | Platters, 24 hours' notice | Refunded in full |
Sample content. Replace times, prices and terms with your own.
The people behind the counter
Bakers start at 4:00 AM. Baristas take over at sunrise.
Kwame Ollerton
Co-owner, coffee
Chooses the filter each week and trains every new barista.
Priya Lanyon
Café manager, Dockside
Opens the takeaway window at 6:30 and knows most orders by heart.
Felix Marrow
Wholesale and platters
Plans the morning bike round and answers platter enquiries.
Questions
Can I work on a laptop?
Yes. Mill Street keeps quiet hours from 2:00 PM on weekdays, with plugs at every bench. Dockside is takeaway only.
What if you sell out?
Bread goes first, usually by early afternoon. Order ahead to hold a loaf for later in the day.
Do you cater for allergies?
Every bake shares one kitchen, so tell the barista about any allergy before you order. They will check with the bakers.
Can I bring my dog?
Dogs are welcome on the Parkside terrace, and there is a water bowl by the door.
Do you supply other businesses?
Yes. We deliver bread and pastries to local kitchens by bike. Ask about the wholesale round.
Can I order for a meeting?
Office platters need 24 hours' notice and start at ten people. Collect from any café or ask about delivery.
Three cafés across town
Mill Street is the bakery and the biggest room. Dockside is a takeaway window by the harbour. Parkside sits opposite the park gates on Elm Row.
Mill Street28 Mill Street, by the clock towerMon to Fri 7:00 AM to 5:00 PM, weekends 8:00 AM to 4:00 PM · (555) 017-2200
Dockside4 Harbour Arcade, Unit 2Mon to Fri 6:30 AM to 3:00 PM, Sat 8:00 AM to 2:00 PM · (555) 017-2201