How the plans score
Plans compared, scored and sourced
Scored 0–10 on six weighted criteria. Bracketed numbers show how we measured.
5.2
Starter
8.1
Team
9.4
Scale
Check coverage
[1]
weight 25%
Starter
6.5
Team
8.5
Scale
9.5
Alerting and on-call
[2]
weight 20%
Starter
5.0
Team
9.0
Scale
9.5
Integrations
weight 15%
Starter
6.0
Team
8.0
Scale
9.0
Data retention
[3]
weight 15%
Starter
4.0
Team
7.0
Scale
9.5
Team and access
weight 15%
Starter
3.5
Team
7.5
Scale
9.5
Support
[4]
weight 10%
Starter
5.0
Team
7.5
Scale
9.0
Start with Team
Median of 3 test accounts per plan, 6 regions, 1 Aug – 31 Oct 2026. Checks at each plan’s shortest interval.
Time from a failing check to a page, 200 simulated incidents per plan. Escalation needs Team or higher.
Retention as listed in each plan’s terms on 1 Nov 2026; longer retention is available as an add-on on Starter.
Response targets are business-hours targets from the support policy, not guarantees.