I own a rental
What full management covers, what it costs and how we take over from your current agent.
Your rental, let and looked after
Wrenfold Lettings manages rented homes for owners who would rather not handle tenants, rent and repairs themselves. You get a named property manager, a monthly statement and photos from every inspection.
I want to rent
Homes available now, what you need to apply and when you can move in.
I am a tenant
Pay rent, report a repair or ask about your lease renewal.
What we manage
Everything between the owner and the tenant
Choose letting only or full management. Each service has a written scope, so you know what we do and what we pass back to you.
Tenant finding
Photos, a written listing, accompanied viewings and referencing with identity, income and landlord checks.
Rent collection
Rent collected on the due date, chased the next working day if late, and paid to you within three working days.
Maintenance and repairs
Repairs through vetted local trades, with your approval needed for any job above a limit you set.
Inspections
A move-in inventory, a visit every six months and a move-out check, each with dated photos.
Owner statements
A monthly statement and a yearly summary of rent and costs to pass to your accountant.
Lease renewals
A rent check against nearby lets, a renewal offer to the tenant and a new agreement signed before the end date.
How management works
Most owners move over to us within two to three weeks. Your manager handles the handover with your current agent or tenants.
- Rental estimateA manager visits, then sends a rent range with the nearby lets it was based on.
- Agreement and setupYou choose a plan, set a repair approval limit and give us keys and gas and electrical certificates.
- Letting or takeoverWe find and reference a tenant, or introduce ourselves to the tenant already in the home.
- Monthly managementRent collected, repairs handled, inspections every six months and a statement each month.
Management plans and fees
A general guide. Your management agreement sets out the fees for your own home. If the two differ, follow your agreement.
| Plan | What is included | Fee |
|---|---|---|
| Letting only | Listing, viewings, referencing and the lease | One month's rent |
| Rent collection | Letting, plus rent collected and chased | 7% of monthly rent |
| Full management | Rent, repairs, inspections and statements | 11% of monthly rent |
| Lease renewal | Rent check and a new signed lease | $250 per renewal |
| Rental estimate | A visit and a written rent range | Free |
Your property managers
Each manager looks after a set of homes in one or two areas, so owners and tenants always know who to call.
Odile Brennan
Property manager, Brackley Green and Fenwick
Runs move-in inventories and sends owners the photos the same day.
Kwame Ashdown
Property manager, Saltmarsh and Upper Ashcombe
Handles takeovers from other agents and sorts out missing paperwork.
Priya Halloran
Lettings and tenant applications
Runs viewings and referencing, and explains each step to applicants.
Mateo Lindqvist
Maintenance coordinator
Books trades, checks finished work and answers the repair line rota.
Questions
How do you set the rent?
Your manager looks at similar homes let nearby in recent months, then sends you a range with the lets it was based on.
Do I approve repairs?
You set a limit when you sign up. Jobs under it go ahead, and anything above it waits for your yes, except emergencies.
When do I get paid?
Within three working days of the tenant's rent reaching us, with the month's statement.
Can you take over from my current agent?
Yes. We collect the keys, lease and deposit records and write to your tenant to introduce their new manager.
How do tenants report a repair?
Online with photos for anything routine, or by phone on the 24-hour repair line for emergencies.
Can I end the agreement?
Yes, with two months' written notice. Your agreement sets out how any current lease is handed back to you.
Our offices
Owners can drop in or book a visit. Tenants can use the online repair form at any time.
Brackley Green office14 Pennyfield Road, Brackley GreenMon to Fri 9:00 AM to 5:30 PM, Sat 9:00 AM to 1:00 PM · (555) 017-3310
Saltmarsh office2 Harbour Row, SaltmarshMon to Fri 9:00 AM to 5:30 PM · (555) 017-3311