Burst pipe, no heat or water coming through a ceiling? Tenants call the 24-hour repair line on (555) 017-3399. If you smell gas, leave the home and call the gas emergency number first.

Residential lettings and management · Brackley Green, Fenwick, Saltmarsh, Upper Ashcombe

Your rental, let and looked after

Wrenfold Lettings manages rented homes for owners who would rather not handle tenants, rent and repairs themselves. You get a named property manager, a monthly statement and photos from every inspection.

One named managerThe same person for your home and your tenants
Monthly statementsRent in, costs out, every line itemised
24-hour repair lineFor tenants, every day of the year

Everything between the owner and the tenant

Choose letting only or full management. Each service has a written scope, so you know what we do and what we pass back to you.

ServiceWhat it coversWho it suits
Tenant findingPhotos, a written listing, accompanied viewings and referencing with identity, income and landlord checks.Owners with an empty home
Rent collectionRent collected on the due date, chased the next working day if late, and paid to you within three working days.Owners on full management
Maintenance and repairsRepairs through vetted local trades, with your approval needed for any job above a limit you set.Owners who live away or work full time
InspectionsA move-in inventory, a visit every six months and a move-out check, each with dated photos.Every managed home
Owner statementsA monthly statement and a yearly summary of rent and costs to pass to your accountant.Owners who need clean records
Lease renewalsA rent check against nearby lets, a renewal offer to the tenant and a new agreement signed before the end date.Owners with a lease ending soon

Where we manage homes

Each area has one property manager who knows the trades, the streets and the local letting rules.

  • Brackley Green
  • Fenwick
  • Saltmarsh
  • Upper Ashcombe
  • Tanner's Yard
  • Holloway Mews
  • Kestrel Park
  • Linden Cross
  • Marlow Quay
  • Pennyfield
  • Ropewalk
  • Sedge End

How management works

Most owners move over to us within two to three weeks. Your manager handles the handover with your current agent or tenants.

  1. Rental estimateA manager visits, then sends a rent range with the nearby lets it was based on.
  2. Agreement and setupYou choose a plan, set a repair approval limit and give us keys and gas and electrical certificates.
  3. Letting or takeoverWe find and reference a tenant, or introduce ourselves to the tenant already in the home.
  4. Monthly managementRent collected, repairs handled, inspections every six months and a statement each month.

Management plans and fees

A general guide. Your management agreement sets out the fees for your own home. If the two differ, follow your agreement.

PlanWhat is includedFee
Letting onlyListing, viewings, referencing and the leaseOne month's rent
Rent collectionLetting, plus rent collected and chased7% of monthly rent
Full managementRent, repairs, inspections and statements11% of monthly rent
Lease renewalRent check and a new signed lease$250 per renewal
Rental estimateA visit and a written rent rangeFree

Sample content. Replace plans and fees with your own.

Your property managers

Each manager looks after a set of homes in one or two areas, so owners and tenants always know who to call.

Odile Brennan

Property manager, Brackley Green and Fenwick

Runs move-in inventories and sends owners the photos the same day.

Kwame Ashdown

Property manager, Saltmarsh and Upper Ashcombe

Handles takeovers from other agents and sorts out missing paperwork.

Priya Halloran

Lettings and tenant applications

Runs viewings and referencing, and explains each step to applicants.

Mateo Lindqvist

Maintenance coordinator

Books trades, checks finished work and answers the repair line rota.

Questions

How do you set the rent?

Your manager looks at similar homes let nearby in recent months, then sends you a range with the lets it was based on.

Do I approve repairs?

You set a limit when you sign up. Jobs under it go ahead, and anything above it waits for your yes, except emergencies.

When do I get paid?

Within three working days of the tenant's rent reaching us, with the month's statement.

Can you take over from my current agent?

Yes. We collect the keys, lease and deposit records and write to your tenant to introduce their new manager.

How do tenants report a repair?

Online with photos for anything routine, or by phone on the 24-hour repair line for emergencies.

Can I end the agreement?

Yes, with two months' written notice. Your agreement sets out how any current lease is handed back to you.

Our offices

Owners can drop in or book a visit. Tenants can use the online repair form at any time.

Brackley Green office14 Pennyfield Road, Brackley GreenMon to Fri 9:00 AM to 5:30 PM, Sat 9:00 AM to 1:00 PM · (555) 017-3310
Saltmarsh office2 Harbour Row, SaltmarshMon to Fri 9:00 AM to 5:30 PM · (555) 017-3311

Get a rental estimate

Tell us the address and when you would like the home let. We reply within one working day.